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  • Shoe Width Explained

    No two people have the same foot shape and size. That’s why you’ll find varying widths to allow a larger variety of people to wear a certain style of shoe. Different shoe widths mean that the tread...

  • What Hardware do I need to get started with Spitfire Audio Products?

    What Hardware do I need to get started with Spitfire Audio Products? 1 year ago   Updated Follow Before purchasing Spitfire Audio products, it's important to think about what hardware you...

  • How to Repair a Library in the Spitfire App

    If you have a red exclamation mark in the top left of your plugin interface, or a "missing presets/samples" error in BT Phobos, you will likely need to perform a repair in the Spitfire Audio App...

  • How do I install the product?

    In this article we will go over how to install the product. If you are unsure of which type of library you own, check out our article here, but two quick ways to know yours is an integrated product...

  • Exposed API Key Deletion

    Why was my API key deleted? If you received an email from ZenBeta, subject Action Required - ZenBeta API Credentials Found Exposed, your API key was detected to be publicly posted on GitHub. Zen...

  • Missing Libraries in the Komplete Kontrol Browser

    NKS compatible libraries once installed show up in the Komplete Kontrol Browser.  Occasionally, in rare cases these are not located correctly, one potential cause of this is if  the samples have be...

  • What is Cash Account?

    Cash Account is a cash management service offered by iFAST to facilitate as payment mode for Unit Trusts, Bonds, DPMS, Stocks and ETFs. Currently, we offer Cash Accounts in various currencies - SGD...

  • When will I receive the money?

    SGD withdrawal from SGD Cash Account Bank Account "pending verification"* Withdrawal will take T+1 business day to complete (if withdrawal instruction is submitted before 3pm on a business day). Yo...

  • How to activate an e-SIM

    Here’s a quick guide on setting up your e-SIM: Make sure you have a stable internet connection when scanning the QR code for your e-SIM. Ensure that your device is compatible with e-SIMs. Click H...

  • Preferred Roaming Network

    We work with preferred networks overseas so that you can get the best roaming experience and rates as you travel.   When purchasing a Roaming Add On, you will be automatically connected to one of o...